Do you offer custom-made jewellery?
Yes. Custom-made or made-to-order jewellery may be created based on approved designs and specifications.
Can I modify my custom order after approval?
No. Once the final design and specifications are approved, the order cannot be modified.
Can I cancel my custom order?
Custom-made or made-to-order items cannot be cancelled once confirmed.
Can I return or exchange a custom item?
No. Custom-made or made-to-order items are non-refundable and non-exchangeable.
Who is responsible after approving the design?
The customer bears full responsibility once the final design and specifications are approved.
