Refund policy

Returns are accepted within seven days of delivery where a manufacturing defect is proven, or the delivered item does not match the approved specifications. Any issue must be reported within 48 hours of receiving your order.

The item must be

• Unused and unworn, in its original condition
• Returned with the original invoice
• Returned with all packaging and certificates, where applicable

Custom-made, made-to-order and engraved pieces cannot be returned, exchanged, cancelled or refunded once the final design and specifications are approved.