FAQ
How can we assist you? There’s no question too small or request too big for our client advisors. From choosing an engagement ring or gift to providing in-store or virtual appointments, we’re always at your service.
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General
Frequently Asked Questions
How can I schedule a Yaz & Co. diamond ring consultation?
If you are interested in discovering the world of YAZ & Co. diamonds, we invite you to schedule a private consultation with our team. A YAZ & Co. specialist will guide you through our collections, answer your questions, and assist you in selecting a piece that reflects your story and style.
Private consultations are available online or by appointment in Abu Dhabi. To request your consultation, please contact us through our official channels or appointment request page.
How do I care for my diamond jewelry?
Daily wear, natural oils, and environmental exposure may affect the brilliance of fine jewelry over time. To preserve the beauty of your YAZ & Co. piece, we recommend gentle regular care and thoughtful storage.
Clean your jewelry using a soft cloth and a non-abrasive jewelry cleaner suitable for fine jewelry. When not being worn, pieces should be stored individually in their original YAZ & Co. packaging to help protect their finish and brilliance.
For additional maintenance or inspection services, the YAZ & Co. team may assist upon request and evaluation.
What is the YAZ & Co. Authenticator & Warranty?
Each YAZ & Co. piece is accompanied by an official YAZ & Co. Authenticator containing the stone’s details and a unique serial number. Selected pieces may also be accompanied by an IGI certificate upon request for an additional fee.
All YAZ & Co. creations are covered by a one-year warranty against manufacturing defects. The warranty does not cover accidental damage, misuse, normal wear, loss of stones, or repairs carried out by third parties.
The YAZ & Co. Authenticator and Warranty are designed to offer assurance, transparency, and confidence with every creation.
When buying a diamond engagement ring, how do I determine a budget?
Choosing an engagement ring is a personal decision shaped by your preferences, lifestyle, and the meaning behind the piece. At YAZ & Co., we believe luxury should feel thoughtful and personal rather than defined by excess.
When determining your budget, consider the design, diamond shape, carat weight, craftsmanship, and overall balance of the piece. Our team is available to guide you through the process and help you select a ring that reflects both your vision and your story.
